JoeScan
  home
our story
news  and events
contact us
    our products
how it works
applications support

JoeScan Support


How do I mount the JS-20 in my machine?


How do I plug the JS-20 in in my junction box?


How do I talk to the JS-20 from my optimizer?


How do I get service for my JS-20?

Welcome to the JoeScan support page. We strive to provide exceptional support and documentation for all our products. Toward that goal, we’ve put all our documentation, software and libraries here on our Web site.

But we ask you to help us make sure our documentation is as valuable to you as it should be. At the bottom of each documentation page is a feedback button; please use this as much as possible to let us know what we can provide or clarify for you. We’ll read every piece of feedback and reply promptly. You can also call us directly at (360)-993-0069 with any feedback or questions. With your help we can continue to make our products and documentation even better and easier to use.

Scanner Information
Mechanical, electrical and performance specifications for the JS-20 scanners.

JSDiag
Use this manual to set up and perform maintenance on your JS-20 scanner.

  • Calibrate the scanner
  • Edit parameters
  • Diagnose problems

Parameters
Reference for the JS-20 parameters.

  • Define calibration fixtures
  • Enter encoder parameters

Developer Documentation
Documentation for using the DLL to communicate with JS-20 scanners.

JSConfig
Program for detecting scanners on the network.

Communication DLL
Interface code for talking to the scanners.

 

JoeScan is the kind of company that will help you figure out any question or issue you ever have with their scanners. Their support is excellent after the sale, and I've downloaded some of their online documentation to my own computer for easy reference. -- Wayne Van Loon, Van Loon Control Systems


1